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Have you ever been on a call with your team and asked a question that someone was clearly not prepared to answer? How your team reacts in that moment tells you everything about their level of psychological safety. If your team can comfortably say, “I don’t have that information right now, but I’ll follow up,”  you’ve created a safe environment. They trust you enough to be honest. If they stumble through an answer, searching for what they think you want  to hear, that’s not co

by Laura Lee Jones, Author of   Leading Without Damage: How to Build Results Without Breaking People Emotional intelligence isn’t a corporate buzzword; it’s the foundation of how we lead, connect, and build trust. When you strengthen your emotional intelligence, you don’t just become a better leader; you become a better human. The best part? You can start right now. Here are five ways to build emotional intelligence today: 1. Notice What You Feel and Name It Self-awareness is

By: Laura Lee Jones We’ve all heard of emotional intelligence, the ability to recognize, understand, and manage our own emotions while...

In today's fast-paced business world, sales leaders face unique challenges. The pressure to meet targets, adapt to market changes, and...